At Box Full Gifts & Hampers, we aim to deliver every gift exactly as pictured and described on our website, ensuring a premium and thoughtful experience for your recipient.

However, on rare occasions, certain products may become unavailable due to seasonal changes or supplier shortages. In such cases, we reserve the right to substitute any unavailable item with a similar product of equal or greater value, while maintaining the overall quality, appearance, and impact of your hamper.

For bulk or corporate orders, we will make every effort to notify you in advance of any substitutions wherever possible, and we always take care to ensure the final result aligns with your expectations.

All substitutions are chosen thoughtfully to preserve the integrity and presentation of your hamper, so your gift still delivers a memorable and positive impression.